FAQs

We provide comprehensive import and export services including: customs clearance, land and sea transportation, dealing with banks and government entities, warehousing, packing and packaging, and customs consultations. We handle all types of goods and provide integrated door-to-door logistics solutions.

Customs clearance usually takes between 2-7 working days depending on the type of goods and required documents. We guarantee processing transactions as quickly as possible through our specialized team and strong relationships with official authorities. In emergency cases, we can expedite the process exceptionally.

For sea freight we need: Commercial Invoice, Bill of Lading, Packing List, Certificate of Origin, and any special documents depending on the type of goods. We provide Full Container Load (FCL) or Less than Container Load (LCL) services depending on cargo size. Our team will assist you in preparing all required documents.

Yes, we provide a free initial consultation to assess your needs and develop an appropriate action plan. This includes document review, estimation of expected customs duties, and explanation of required procedures. To benefit from this service, you can contact us by phone, WhatsApp, or visit our office.

Service fees vary depending on the type of service required, shipment size, and destination. We provide competitive and customized quotes for each client. You can request a free and detailed quote by contacting us. We guarantee complete transparency in costs with no hidden fees.

Yes, we provide comprehensive cargo insurance services through our approved insurance partners. Insurance covers all potential risks during transport and shipping. We help you choose the appropriate insurance coverage for your cargo type and value to ensure complete peace of mind.

We provide 24/7 shipment tracking service. Once we receive your shipment, we will provide you with a tracking number and regular updates via WhatsApp and email. You can also contact our customer service team anytime to get the latest updates on your shipment location.

Essential documents for exporting from Egypt include: Exporter Registration Certificate, Commercial Invoice, Certificate of Origin, Bill of Lading, Packing List, and compliance certificates depending on product type and importing country. Our team will guide you step by step to prepare all documents correctly.

Yes, we have extensive experience dealing with all Egyptian ports (Alexandria, Damietta, Port Said, Suez) in addition to dry ports and airports. We also have strong partnerships with local agents at most global ports to ensure smooth door-to-door service.

Getting started is very easy! Just contact us via WhatsApp, phone, or the contact form on the website. One of our representatives will reach out to understand your needs, provide free consultation, and prepare a detailed quote. After approval, we immediately begin delivering our services efficiently and professionally.